Privacy Policy

Privacy Policy

Learn how we collect, use and protect your personal data when using our Disneyland Paris private transfer and driver services.

Disneyland Paris Driver

Effective Date: Jan 1, 2026

At Disneyland Paris Driver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing details
  • Payment information required to process bookings
  • Travel details such as pickup and drop-off locations, travel dates, and times

Communication Data

  • Emails, phone calls, messages, or other communications you send to us

Third-Party Information

  • Information provided through third-party booking platforms or travel partners, if you book our services through them

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

Service Delivery

  • Processing bookings and payments
  • Managing reservations and transfers
  • Sending booking confirmations, updates, or changes

Customer Support

  • Responding to inquiries and requests
  • Resolving issues or service-related concerns

Service Improvement

  • Analysing website usage and service performance
  • Improving our website, booking process, and customer experience

Marketing (Consent-Based)

  • Sending promotional messages or service updates only if you have provided consent

Legal and Security Purposes

  • Complying with legal and regulatory obligations
  • Preventing fraud, misuse, or unauthorised access

3. Sharing of Information

We do not sell or rent your personal data.

We may share information only in the following situations:

  • Service Providers: Trusted partners such as payment processors, drivers, or technical service providers who help us deliver our services
  • Legal Obligations: When required by law or to protect our legal rights and safety
  • Business Transfers: In the event of a merger, acquisition, or asset sale
  • With Your Consent: When you explicitly agree to data sharing

All third parties are required to handle your data securely and lawfully.

4. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure data transmission
  • Restricted access to personal information
  • Regular system monitoring and updates

While we take strong precautions, no online system is completely secure. We cannot guarantee absolute security, but we continuously work to protect your data.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

When data is no longer required, it is securely deleted or anonymised.

6. Your Rights (GDPR)

Under applicable data protection laws, including the GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where legally applicable)
  • Restrict or object to data processing
  • Request data portability

To exercise your rights, contact us at booking@disneylandparisdriver.com.

We aim to respond within 30 days.

7. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help improve website functionality and performance.

How We Use Cookies

  • To remember user preferences
  • To analyse website traffic
  • To improve site functionality

Managing Cookies

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features. For more detailed information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

If you access our services from outside France, your data may be processed in France or other locations where our service providers operate. By using our services, you consent to such transfers in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Disneyland Paris Driver

Email: booking@disneylandparisdriver.com

Phone: (+33) 744 14 48 39

For more information, visit our contact page.